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This section will be regularly updated so that you will be able to benefit from questions that have already been asked.
We have deliberately created a website that is simple to use in the knowledge that many users may not necessarily be familiar with IT.
Hence, you will be able to apply the same principles when putting up any type of advert to simplify the use of the website, whether you are a private or a professional user.

As the site is new, please spread the word about our website, which will in turn enable your adverts to reach a wider audience.

Important information:

Confirmation of your registration will be sent to you automatically and immediately after validation of your account. If you cannot see it, remember to look in your Junk Mail box as it is possible that it may have been filtered.
Your login name will also be the name by which you will be identified by other users of the website and by VIP TO VIP. It will be the main way in which you are identified on the website, along with your email address, so forgetting or losing it will mean that you will no longer be able to use the site. Therefore, choose a login name that you will not be able to forget.

Remember:

Err on the side of caution during transactions with other users.
Contact us if something seems unusual, abusive or contravenes the rules of the site.
If you feel as though you are in danger or are put in danger by the website contact us and the relevant authorities.
Parents, activate the parental control feature with your internet provider.
Keep your login and password secret.
We have nothing to hide, but read our terms and conditions so that everything is clear for both parties.

How do I contact VIP TO VIP?

Please write to us so we have everything down on record.
We recommend communication by email: contact@viptovip.com

By telephone: communication by telephone can only be done in French, the cost of the call will depend on your operator and the country you are calling from.
Phone number: +33 (0) 6 33 96 26 57

By post (French or English):
VIP TO VIP 2 rue de la violette F-55400 Mogeville FRANCE

How do I register?

Private users: on the home page, click on ‘devenir membre VIP’ (‘become a VIP’) and follow the instructions.

Professional users: on the home page, click on ‘devenir membre VIP PRO’ (‘become a VIP PRO’) and follow the instructions.

You have an ‘Activités nationales, régionales et locales’ (‘National, regional and local’) section. What is this?

We hope to inform our members about all activities that may interest and benefit them.
This section is open to all countries, regions, towns, and groups that want to spread the word about activities and events such as fairs, exhibitions and shows. This section is reserved exclusively for events, culture, tourism and leisure. Access is free for organisations that have contacted us and then been accepted. We offer them advertising space, as used by our professional members, which can be modified, deleted or extended at their convenience. This is not a page for propaganda, electoral agendas or commerce. If this would be of interest to you, you can contact us providing us with the necessary information to justify your request. Your secret code will be sent to you if your application has been accepted.
Your advert can be in English or French, or both.
In exchange for this, all that we ask is that you spread the word about our website.

Why do you not offer a free service like other sites?

We did not wish to select members through the method of cooptation, a method which seemed to us to be prejudicial for members who may have wanted to introduce friends to the service who could not be accepted.
Therefore, we chose a fee-paying system which gives users a sense of responsibility. VIP TO VIP is a ‘club’ of discreet and participative voluntary members from similar backgrounds within which we will endeavour to maintain a high level of communication and service.

Do you archive the adverts?

NO. All adverts that have been deleted or expired are definitively deleted, unless renewed by the user. You will, therefore, need to create a new one.

What can we expect from the Professional section?

This distinct space enables professional users to introduce themselves and provide services to our VIPs. You will therefore be able to find everything that you would find in a town on this website, and more.
It is also a privileged place for artists, artisans and creators.
You can place an unlimited amount of adverts on the website, but they must correspond with the section of the website that you place them in. You can modify, delete, or extend them and create links to your own website at your convenience.
Putting your advert online is very simple, even for an I.T novice.
We invite you to read the terms and conditions of the website to inform yourself of the rules of the website.
We kindly ask our professional users to make a gesture of goodwill to other VIPs (think about including it in your adverts).

Can I pay my registration fee by cheque?

No, private users can only pay by bank card through our secure online payment system. With this system we do not have access to your bank details such as your account number and codes. From the moment your payment has gone through, you have access to the whole site.

Can anyone have access to VIP TO VIP ?

Yes, by clicking on ‘Annonces publiques’ (‘Public adverts’) all internet users can access the home page, our VIPs’ public adverts and the professional adverts. The rest of the website is reserved for our members.

Why is the site only in French and English?

We had to start somewhere! The site is in French because the founders of the site are French, and in English, so that it can be understood by the greatest number of people. You can therefore choose to communicate in either language, or both if you wish. The site will soon be improved with the addition of more languages. At the time of the launch of the site, for a period of 1 to 3 months, the French part of the website will be the only accessible site while we make our final adjustments.

Can we attach photographs to our adverts ?

Yes, you can attach up to 6 photographs to your adverts. They must be in JPEG, GIF or PNG format and be a maximum of 300 Kb in size. Users of the website will be able to enlarge the photos by clicking on them. In the ‘rencontre’ (‘encounters’) section you are allowed up to one photo, but only an image of your head, which is not evocative and one that has no sexual connotations. Essentially, we wish to keep the site clean and suitable for family use. VIP TO VIP is not a site for saucy encounters.

What sort of professionals can advertise on VIP to VIP?

Any professional who fulfils the criteria stipulated in our Conditions Générales (General Conditions) can advertise on the site. Ideally, they will have been recommended by a member.
Professional adverts; from artisans selling their produce to people selling luxury homes, all sectors and countries are accepted. However, there must be no adverts for sex, though we do accept discreet and polite adverts for escort girls for instance, as long as they conform to our General Conditions.
Before posting an advert or signing up to the website, read what is prohibited in our General Conditions.

What are the prices for professional users?

We know what it is to be a small independent business so our prices are highly competitive (contact us).
See prices in General Conditions. Our prices are among the lowest on the market.

What sections for advertising are available?

Click on ‘Annonces publiques’ (‘Public adverts’) and use the search engine. There are about 50 different domains that open up onto about 250 different sections, which that can open up onto…the list goes on.

The ‘Rencontre’ (‘Encounters’) section

Strictly NO sex.
VIP TO VIP is not a site for saucy encounters. If this is what interests you, we recommend that you visit specialist sites.
There are two sections in this domain: ‘Rencontres – mariage’ (‘Encounters – marriage’) and ‘Amitiés – sorties – compagnie – et voyage’ (‘Friendship – outings – company – and travel’). You can put up one photo in this section, one that is of the head and not suggestive in any way. Infringement of these rules will lead to indefinite expulsion from the site with no reimbursement of your registration fee

Who receives the emails that are sent to VIP TO VIP?

All of your emails are seen by the management team, and all are taken into consideration. If the question or the problem raised is of a general nature, the response will appear here in the FAQ section and/or in our newsletter. On the whole, emails will be answered by the management team if the email merits a response. The majority of emails received are related to subjects covered in the General Conditions or FAQ sections.
However, we will ignore any insulting or indecent emails.

What is a VIP?

Excellent question.
VIP = very important person. In our eyes, you are all important. This website is a private club of sorts, where anyone who thinks it is a service that they could use is welcome. It is a place for sharing, entertainment, communication and business. Rather than putting out your advert into the public domain where 99% of adverts are lost, on VIP TO VIP you can focus on a specific target audience. On the whole, members are from largely similar backgrounds.

VIP TO VIP’s ambition is to be the site for executives, decision-makers, artists and personalities. It is also the ideal site for entrepreneurs. Nobody is excluded, everybody is welcome.

My account has disappeared.

This is normal if you have not renewed your subscription with us despite our reminders. If this is the case, you must register again (as if you were a new member).

I’ve lost my login or password.

Your login is the name by which you are identified by other users and by VIP TO VIP. It will be the main way in which you are identified on the website, along with your e-mail address, so forgetting or losing it will mean that you are no longer able to use the site.Therefore, choose a login name that you will not be able to forget.

If you have lost or forgotten your password, click on ‘mot de passe oublié?’ (‘Forgotten password?’) and follow the instructions.

Do you take any commission from the sales?

No. You will be acting in a strictly private capacity during transactions, whether this is between private users, professional users or between private and professional users.
All we kindly ask from our members, if they wish, is that they make a gesture of goodwill for our VIPs.

Invoices.

Private or professional users can print or save their invoices. You can access them on ‘Mon compte’ (‘My account’), ‘Mes factures’ (‘My invoices’).

What can I sell?

Anything, on the condition that you respect the rules of the site.

Can I sell or rent out commercial land and property?

Yes.

We are a small ads website, can we advertise on your website ?

In principle the answer is no, and the same for other types of small ads companies. Contact us.

We are a large global brand (luxury goods and services) and would like to advertise on your website.

Indeed, this would be beneficial for our members. The best thing to do would be to contact us (preferably by email).

I am the owner of a hotel/restaurant in Miami, can I advertise on your site?

Yes. All aspects of professional and daily life are covered, regardless of the country (just respect the rules of the site).

I am very well known and am worried about divulging my name.

On the website you are only known by your login name (example: Bigtwo75). With regards to the response to an advert, the user who replies to you will not know your name (unless you provide it on the actual advert). However, to finalise your ‘business’ you must take all the usual, necessary precautions.
VIP TO VIP, even for its own publicity, will not mention the existence of a famous person on the website.